At KorvexBank, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and financial services.
To provide secure banking services, we collect the following categories of data:
Identity Data: Full name, date of birth, gender, and government-issued ID (passport, national ID) for KYC (Know Your Customer) compliance.
Contact Data: Email address, phone number, and residential address.
Financial Data: Bank account details, transaction history, and credit score information.
Technical Data: IP address, login data, browser type, and device identifiers used to access our secure platform.
We process your information based on legal obligations and your consent to:
Verify Identity: To prevent identity theft and comply with anti-money laundering (AML) laws.
Execute Transactions: To process deposits, withdrawals, and transfers.
Security Monitoring: To detect and prevent fraudulent activities or unauthorized access.
Service Improvements: To analyze platform usage and optimize our digital banking tools.
KorvexBank does not sell your personal data. We only share information with third parties in the following strictly controlled cases:
Regulatory Authorities: When required by law, court order, or government request.
Service Providers: Trusted partners (e.g., cloud hosting, payment processors) who assist in our operations under strict confidentiality agreements.
Credit Bureaus: For credit reporting and risk assessment as part of standard banking procedures.
Your data may be transferred to and maintained on servers located outside of your country. We ensure that such transfers are protected by adequate security measures and comply with international data protection standards.
We employ military-grade encryption (AES-256) and multi-factor authentication (MFA) to protect your sensitive information. Access to your personal data is strictly limited to authorized employees and partners who have a "need-to-know" for operational purposes.
Depending on your location, you may have the following rights:
Right of Access: Request a copy of the data we hold about you.
Right to Rectification: Ask us to correct inaccurate or incomplete information.
Right to Erasure: Request the deletion of your data (subject to legal retention periods for financial records).
Right to Object: Object to the processing of your data for marketing purposes.
We retain your personal and financial data for as long as your account is active. Upon account closure, we are legally required to archive certain records for a period (typically 5 to 10 years) to comply with financial auditing and anti-financial crime regulations.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Revised" date.